P9

P9

• Proscenic P9 vacuum unable to start or can not be charged

  
  Solution:
  
  1. Check if it is a dedicated adapter (pic 1).
  
  2. Insert the adapter in place. The battery light will flash while charging. If the battery fully charged, 3 indicator light will be on (pic 2).
  
  3. If the problem still can not be solved, please contact the customer service team and provide SN Code (pic 3).
  

• P9 vacuum electric brush doesn’t work

  
  Solution 1：
  
  1. Press the lock catch, take out dust bin and the cover.
  
  2. Make sure the dust bin cover is aligned to the mark.
  
  3. Reassemble and start the cleaner to check if it can work.
  
  
  
  Solution 2:
  
  1. Unlock the brush lock catch and take out the brush.
  
  2. Clean the hair on the roller.
  
  3. After reassembling, the brush can be used normally.
  
  
  
  Solution 3:
  
  1. Check if the brush and conductive tube are assembled in place.
  
  2. Check if the main engine and conductive tube are assembled in place.
  
  
  
  Solution 4:
  
  If the problem still can not be solved, please contact the customer service team and provide SN Code.

• Proscenic P9 vacuum cleaner weak suction

  
  Take out the dustbin and clean the HEPA filter every week.