M8

M8

• Unable to boot

  The battery is low, please manually put the robot back to the charging base for recharging before using it
  The ambient temperature is too low (less than 0° C) or too high (higher than 40° C)
  

• Unable to start cleaning

  The battery is low, please put the robot back to the charging base to recharge manually before using it
  

• Unable to recharge

  There are too many obstacles near the charging base. Please place the charging base in an open area
  The main unit is being too far away from the charging base. Please try to place the main unit near the charging base.

• Abnormal behavior

  Reboot it after shutdown
  

• There is an abnormal noise during cleaning

  The roller brush, side brush or left/right wheel may be wrapped with foreign objects, please clean them after shutdown

• Declining in cleaning ability or dust falling out from the machine.

  The dust box is full, please clean it
  HEPA components have been blocked, please clean it
  The roller brush is wrapped by foreign objects, please clean it

• Unable to connect Wi-Fi

  The Wi-Fi signal may not be good, please make sure the machine is in an area with optimal Wi-Fi signal cover― age
  The Wi-Fi connection may be abnormal, please reset your Wi-Fi and download the latest app and try to connect it again

• Breakpoint cleaning

  Please confirm that the machine is not in the Do Not Disturb mode, and it will not continue to clean in this mode
  Recharging the machine manually or placing it back to the charging base will lead the machine not to continue cleaning from last interruption

• Cannot return to the charging base after spot cleaning or moving the position

  After the spot cleaning or moving the position for a long distance , the machine will re-generate the map
  If the charging base is far away, it may not be able to recharge automatically. Please place it back to the charging base manually to charge

• Unable to charge

  Make sure there is enough space around the charging base and no dust or obstruction on its surface
  

• Scheduled cleaning does not work

  Please confirm that the device is connected to a network.
  If it is not, you cannot synchronize the scheduled cleaning task
  

• The machine is always offiine.

  Please ensure that the machine is successfully connected to a network and is always within the Wi-Fi coverage
  

• The mobile phone cannot pair the device.

  Please make sure that the charging base and the machine are within the Wi-Fi coverage and the signal is opti-mal. Follow the instructions to reset the Wi-Fi and then pair it again

• Abnormal 1. Please confirm that the laser radar is not blocked

  Please check or remove foreign objects around the lidar or move the device to a new location to restart
  

• Abnormal 2. Please wipe the cliff sensor and move to the new position to start

  Wipe the main power cliff sensor and try again (refer to the manual for sensor location)
  

• Abnormal 3. A strong magnetic field is detected, moved to a new location, and then retried

  Please move the machine to a new location and try again
  

• Abnormal 4. Please check the collision sensor and clear the foreign object around it

  Try pressing the front bumper and clearing the foreign object, then restart
  

• Abnormal 5. The temperature of the machine is abnormal.Please wait for the temperature to return to normal

  The temperature of the machine is too high or too low. Please wait until the tempera-ture returns to normal before using
  

• Abnormal 6. Charging is abnormal. Please clean the charging contact area

  Please check if the original power adapter is used. Please check if the charging base is in the horizontal position