M7 PRO

M7 PRO

• Voice prompt 1: Please confirm that the laser radar is not blocked

  Please check or remove foreign objects around the lidar or move the device to a new location to restart

• Voice prompt 2: Please wipe the cliff sensor and move to the new position to start

  Wipe the main power cliff sensor and try again (refer to the manual for sensor location)

• Voice prompt 3: A strong magnetic field is detected, moved to a new location, and then retried

  Please move the host to a new location and try again

• Voice prompt 4: Please check the collision sensor and clear the foreign object around it

  Try pressing the front bumper and clearing the foreign object, then restart

• Voice prompt 5: The host temperature is abnormal. Please wait for the temperature to return to normal

  The host temperature is too high or too low. Please wait until the temperature returns to normal before using

• Voice prompt 6: Charging is abnormal. Please clean the charging contact area

  Please check if the original power adapter is used. Please check if the charging stand is in the horizontal position

• Daily maintenance

  1. Timely / regularly clean the ground radar eye surface on the top of the machine; timely / regularly clean the front view / Right-wall inspection surface / side wheel; side brush / roll brush for dirt.
  2. Clean the dust box / filter screen in time / periodically according to the usage environment; clean the mop in time / periodically and load it after drying.
  3. Check and clean the dirt on the lens of the fuselage in time / periodically.

• How to deal with bad front bumper

  Step1:Check whether the front bumper rebounds normally. Whether the bottom of the machine is stuck by foreign objects or dirt
  Step2:Use a dry towel to wipe the dust and dirt on the left and right lenses of the mirror to keep it clean, so as not to affect its normal function.
  Step3:Clean up the foreign matter in the front bumper and restart the machine.

• How to deal with the problem that machine not go back to the charge

  Step1: Exclude whether the machine broadcasts the machine failure information (such as: cliff sensor failure, if this failure occurs, please refer to the "Machine bad front gear" guide instructions to check the machine)
  Step2: Confirm whether the function of the "Return to charging station button" is normal；whether the side two wheels is stuck; confirm whether the recharge seat is energized and whether the LED light on the recharge seat is always on.
  Step3: Press the "Return to charging station button", whether the machine responds, if not. Then use a thimble to poke the “Reset” button on the right side of the machine (as shown above) after resetting. Then restart the machine.

• How to deal with "the side brush is entangled with foreign objects" or "the “side brush does not turn"

  Step1: Remove the side brush screws, clean the side brush foreign objects, then re-lock the screws
  Step2: restart the machine

• How to deal with the Rolling-Brush being entangled by foreign objects

  Step1: Use both hands to tighten the hook to remove the roller brush cover
  Step2: Remove the cleaning blade from the dust box of the machine,
  Step3: Slide the cleaning blade from one side of the Rolling-brush to the other to cut off the foreign objects wrapped around the Rolling-brush, which needs to be repeated many times.
  Step4: Follow the voice prompt to do the corresponding treatment; clean the roller brush foreign objects and restart the machine

• How to deal with the problem of the machine going backwards or turning in circles

  Step1: Check whether there is an abnormal collision on the top of the machine radar;Whether the ground inspection device have dirty or whether it is covered.
  Step2: Check whether the side brushes or side wheels are tangled;
  Step3: Check whether the front bumper is stuck;
  Check and clean the foreign objects between the cracks of the bumper,
  Check and clean the three Front-view lens for dirt or blockage.
  Step4: According to the voice prompts to do corresponding processing.

• How to deal with the short working hours of the machine

  Step1: Check if the machine is running around at full charge;battery whether not fully charged.
  Step2: Check whether the side wheel, side brush and roller brush are entangled with foreign objects and not cleaned
  Step3: Whether the machine has been working in the state of Max-mode.
  Step4: Confirm whether the machine has finished cleaning.

• How to deal with * No water/or little water flowing out of the machine's Water-tank

  Step1: Check whether the water tank is installed in place and the metal shrapnel of the host water tank is nstalled in place.
  Step2: Whether the surface of the metal shrapnel of the water tank is dirty and whether the contact is good.
  Step3: Check whether the water outlet is blocked, and use a needle to clean the water outlet at the bottom of the water tank to ensure that the water outlet is unobstructed.
  Step4: Do not add any additives or warm / hot water (recommended cold water) in the water tank to avoid blocking the water tank hole.
  Step5: Please check whether the machine can recognize the dust box

• How to deal with the machine report "Please put in a safe place"

  Step1: Check if the machine is in a floating state? Check for dirt on the cliff sensor?
  Step2: According to the voice prompts to do corresponding treatment, check the ground to check for abnormalities.
  Step3: In the state where the half of the machine is suspended, When the distance is over (black) 2.4 cm and (white) 7.9 cm, it will prompt “off-ground state, please wipe the cliff sensor”.
  Step4: Please move the machine away from the item that is a cliff, and then place it on an empty horizontal surface / floor and restart the machine

• How to deal with the machine "Can not turn on the machine" or "No response when turn on"

  Step1: Check whether the keys are faulty or feel bad;
  Step2: Press and hold the start button for 3 seconds for a long time, and then check whether the machine has power.
  Step3: If the machine has no power, please manually place the machine on the charging station for 30 minutes after charging, and then restart the machine.

• How to deal with the machine unable to save map

  Step1: How to operate the APP, please strictly follow the instructions in the APP manual.
  Step2: Confirm whether the map of the sweep record on the APP is complete and whether the APP supports the operation of saving the map of the sweep record
  Step3: Re-download and upgrade the APP version.

• How to deal with the machine can not find the charging base

  Step1: Check if the power is turned on.
  Step2: Check whether the power supply of the charging station is plugged in, and check whether the indicator light is on
  Step3: Check if the machine is charging.
  Step4: Check whether the collision sensor / infrared recharge sensor / infrared anti-collision sensor of the machine is blocked.

• How to deal with the machine coming off the charging stand automatically

  Step1: Check whether the machine and the charging base are properly connected, and whether the charging pole piece and the charging base are in good contact.
  Step2: Open the APP to check whether the machine has an appointment to clean, and whether it is operating mistakes.
  Step3: Confirm that the appointment cleaning time is correct, you can try to make an appointment cleaning time again.
  Step4: Check whether the machine's battery is fully charged.
  Tips: The machine has a built-in battery protection program. When the battery power and charging time reach a certain upper limit, it will automatically stop charging.

• How to deal with the machine not charging

  Step1: Check whether the power supply of the charging base is connected properly and the indicator light of the charging base is on,
  Step2: Help the machine to charge the position manually, and confirm whether the machine is in the charging state.
  Step3: If the machine is not charging in the charging state (indicator light flashing, one light and one dark it is means in the charging state), you should check whether the charging shrapnel of the machine is in good contact, and whether there is insulation between the shrapnel, such as: oily electrolytic oxide, etc . (If you can`t understand how to operate this step, please contact our after-sales customer service)

• Robot Vacuum cleaner APP Connection Guide

  Step1: Open the cover of the machine, scan the QR code with your phone, or download and install the“ProscenicHome” APP from app store.
  Step2: Connect your phone to WiFi. Open the “ProscenicHome” app on your phone, and register with your email / mobile phone number.
  Step3: After the phone successfully logs into the APP, add the device; select and add “LDS M7 Pro” .
  Step4: Hold the “Power” and “Recharge” button at the same time for 3 seconds to enter the network configuration mode.Then check and tick the location on the phone app.
  Step5: Enter your Wifi account and password for a Wifi connection. Please place your phone and device as close as possible to the router. Step6: Click “OK” to enter the phone WLAN page, manually connect to“Proscenic-xxxxxx” and then return to APP. The phone is ready to be bound to the machine via Wifi
  Step7: After the mobile phone and the machine are successfully bound, click“Finish” to enter the mobile phone control operation interface. At this point, the phone and the machine are successfully bound.

• How to unbind the machine from the device

  Step1: Click “return” button .
  Step2: Select the icon inside the green frame to slide to the left .
  Step3: Click “Delete” to release the binding.

• How to remove and install the battery

  Step1: After turning off the machine, turn the machine over and place it on the table, and remove the 8 fixing screws on the bottom cover of the machine. (This fragile sticker prevents users from removing it by themselves)
  Step2: After removing the bottom case of the machine. Remove the built-in battery of the machine.
  Step3: Insert the new battery into the connection plug, and then put it into the battery position in the machine. Pay attention to the placement and direction of the battery connector plug wire (the battery outlet part is toward the bottom). Then use a screwdriver to re-fix 8 screws.

• How to handle an uncontrolled machine

  Step1: Before using the machine, please sort out the scattered debris and lines in the surrounding environment in advance, and then clean the side wheels, side brushes, and roller brushes before cleaning, and restart the machine after cleaning.
  Step2: Check whether the radar lens is covered by foreign objects; whether the front block and left / right lens are dirty. If so, please clean the front block / left and right lens.
  Step3: Check whether the bumper is stuck and does not rebound. If yes, please remove the foreign body in the bumper to make the rebound smooth.
  Step4: To further rule out whether the machine broadcast faulty voice. (Such as: wheel sensor failure along the wall)