I9

I9

• Proscenic I9 vacuum can not be powered on or charged

  
  Step 1: Confirm that the battery is installed in place.
  
  Step 2: Check the status of contact spring as shown at the picture, contact the service team to replace the new battery if the contact springs invisible.
  
  
  Step 3: Please use the dedicated adapter of the cleaner.
  

• Proscenic I9 vacuum brush doesn’t work

  
  Solution 1:
  
  1. Unlock the brush lock catch and take out the brush.
  
  2. Clean the hair on the roller.
  
  3. After reassembling, the brush can be used normally.
  
  Solution 2:
  
  Check if there are blockages in the conductive tube.
  

• Proscenic I9 vacuum cleaner weak suction

  Take out the dust bin and clean the HEPA filter at least once a week.