Troubleshooting

Follow the steps and help you get the machine work again.

Accessories

Replace the accessories regularly can help your machine work smoothly.

Youtube Support

Find after sales guide and troubleshooting video please visit:

Book a repair or service

If the problem still can not be solved, please fill out the form and we’ll be in touch as soon as possible.

Live Chat

The Proscenic Livechat Service will appear on the right side of the bottom corner of your screen, feel free to contact if you have any questions.

Phone

0080 045 600456 (Only for European Countires)
Mon-Fri: 9:00am-6:00pm(UTC+2)

Email

To get an answer as soon as possible, please include the following information in your email:

• Your name
• email address
• product model
• serial number

Shipping and returns

View shipping and returns policy.