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Proscenic Robot Vacuum Cleaner
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A9 Air Purifier
A9 Air Purifier
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Troubleshooting
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How to Use
FAQ
A9 Air Purifier
Unit does not work
1.
Reason: Filter cover not installed cor-rectly
Solution: Remove bottom cover and re-install
2.
Reason: Bottom cover not locked in place
Solution: Check that bottom cover is turned into locked posi-tion
3.
Reason: Power supply for plug
Solution: Pull out plug and plug it back into unit
4.
Reason: Deformed power plug or wire
Solution: Contact customer service
Fan does not work
1.
Reason: The machine doesn't turn on
Solution: Plug it in and turn on
2.
Reason: Motor is not working
Solution: Contact customer service
3.
Reason: Unit on uneven ground
Solution: Move to flat surface
4.
Reason: Loose or foreign particles inside
Solution: Contact customer service
5.
Reason: Filter packaging not removed
Solution: Remove plastic bag from filter
6.
Reason: The motor is loose
Solution: Contact customer service
Performance Issues
1.
Reason: Filters need to be replaced
Solution: Replace with an original Proscenic A9 filter for bet-ter performance
2.
Reason: Air intake/outlet blocked
Solution: Contact customer service
3.
Reason: Filter packaging not removed
Solution: Remove plastic bag from filter
4.
Reason: Not enough space surrounding unit
Solution: Ensure 10 inches distance between sides of air intake and that distance to air outlet is not less than 8 in.
5.
Reason: Lack of filter or filter is not properly installed
Solution: Make sure all filters are placed in order in accordance to instructions
6.
Reason: Coverage area questions
Solution: Check whether room area surpasses coverage area estimates
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