Contact Customer Care
Whatever you need, we’re here to help.
Just get in touch, and we’ll try our best to respond
within 24 hours.
Contact Support
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![icon-find](https://www.proscenic.com/pl/wp-content/uploads/2022/06/icon-find.jpg)
Find Answers
Find answers to the FAQs and instruction videos, or download the user manual to get the machine to work again.
![icon-video](https://www.proscenic.com/pl/wp-content/uploads/2022/06/icon-video.jpg)
Youtube Support
Get more information about our products through reviews and how-to videos.
![icon-shopping](https://www.proscenic.com/pl/wp-content/uploads/2022/06/icon-shopping.jpg)
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Book a repair or service
If the problem still can not be solved, please fill out the form and we’ll
be in touch as soon as possible.
![icon-livechat](https://www.proscenic.com/pl/wp-content/uploads/2022/06/icon-livechat.jpg)
Live Chat
The Proscenic Livechat Service will appear on the right side of the
bottom corner of your screen, feel free to contact if you have any
questions.
![icon-tel](https://www.proscenic.com/pl/wp-content/uploads/2022/06/icon-tel.jpg)
Phone
Europe: +44 (0)808 273 7688 (English only)
Mon-Fri. 12.30am-9.30pm CET
North & South America:
+1(833) 313 1310 (English only)
Mon-Fri. 6.30am-3.30pm ET
![icon-mail](https://www.proscenic.com/pl/wp-content/uploads/2022/06/icon-mail.jpg)
support@proscenic.com
To get an answer as soon as possible, please try to include the following
information in your email:
A screenshot of the order / Product serial number (SN)
Accessories
Replace the accessories regularly can help your machine work smoothly.