790T

790T

• What types of floor can robot vacuum clean?

  The robot vacuum is capable of cleaning nearly all floors, including bare floors and short-pile carpets. the robot vacuum is not suitable for use on long-pile or shag carpets.

• Can the robot vacuum clean under my furniture?

  The robot vacuum’s low-profile design gives it the ability to clean under furniture without complications. You can find the dimensions in the instruction manual.

• What does a robot vacuum do if it meets an obstacle, like furniture?

  The robot vacuum has an active obstacle detection system to help it avoid contact with your furniture, walls and household items. Anti-Collision Sensors are built into the robot. When the sensors detect an obstacle, the robot vacuum will slow down, change direction and select a new cleaning path.

• The robot is not cleaning along edges thoroughly, What should I do?

  Please choose Edge Cleaning Mode to clean along edges and in corners effectively.

• Why does a robot vacuum spill dust when I move the robot manually?

  If the dust bin is too full, the dust will spill when you move the robot vacuum by hand. For the best cleaning performance, the dust bin should be emptied regularly. When moving a robot vacuum manually, please lift the robot with both hands to avoid spillage.

• Can a robot vacuum be used to vacuum up water?

  No. Do not allow a robot vacuum to ingest liquid as it will damage the unit.

• What should be done if a robot vacuum accidentally vacuums up liquid?​​​​​​​

  Turn OFF the robot immediately. Remove the dust bin, filters, main brush, and suction component and allow them to dry completely before reinstalling them. If the robot does not function normally after taking these steps, please contact Customer Service.

• The Main Brush is tangled with hair and debris. How do I clean it?

  Power OFF the robot and turn it over. Remove the Main Brush Cover and the Main Brush. Use the cleaning tool to cut off and remove any hair tangled around the Main Brush. The Main Brush can be rinsed underwater, however, it should be dried completely before being reinstalled into the robot vacuum.

• Why does dirt from robot vacuum’s Dust Bin leak out?

  There is too much dirt in the Dust Bin. Please empty the Dust Bin regularly for the best performance.

• Can a robot vacuum clean when nobody is home?

  Yes, you can schedule a robot vacuum on APP to automatically clean the house, even if no one is at home.

• Where should I place the Charging Dock so the robot vacuum can easily find it?

  The Charging Dock should be plugged in and placed against a wall. Place the Charging Dock on a level floor surface with the base perpendicular to the ground. Keep the immediate area 1.5m in front of the charger and 0.5m at both sides of the Charging Dock clear of objects and reflective surfaces that may interfere with the infrared receiver.

• Is it dangerous to touch the robot Charging Contacts on the Charging Dock?

  No. The maximum DC voltage output of the Charging Dock is within the safe range for the human body.
  

• Can I keep the robot vacuum on the Charging Dock for an extended period?

  Yes. After the robot vacuum’s batteries are fully charged, the battery management system will reduce electricity to a trickle charge and robot vacuum will not be overcharged. We recommend keeping robot vacuum powered ON and on the Charging Dock so it is ready to clean at any time.

• What should I be careful of when charging the battery?

  Be sure to remove the water tank before charging the battery. Make sure the charging dock is power sufficient.

• The floors are wet when it mops, could this be dangerous?

  Our products are built with technology to spread water evenly when mopping. They never leave sizable puddles of water, and should not present a danger.

• Could cleaning upstairs floors be dangerous?

  Our products include anti-drop sensors, so there should be no danger. We recommend observing the robot the first time it cleans upstairs to make sure the anti-drop sensor can detect the drop.

• Will it take up a lot of space in my home?

  Our floor cleaning robots are very small, taking up almost no space, and can usually fit in the corner of a living room.

• Will the robot be able to across the bathroom step normally?

  Under normal circumstances, our models should be able to climb 2 cm without any problems.

• How long will it take to clean my home?

  It depends on operating time, room size, cleaning mode, etc. In general, the time may be shorter if the furniture is well arranged and there is little waste.

• Is the machine connected to only one mobile phone? How to have it remotely controlled by my family members?

  You can only log in one device, if you want to share your machine with your family members in your mobile phone, some features of the shared device can only be available on the primary account.

• What should I do when the machine travels along an exceptional path? (circular motion)

  This may be caused by the blockage of the sensors. It is recommended to remove dust on sensors, including outside screens of wall sensors, cliff sensors, and ultrasonic sensors.
  

• What should I do when the machine works abnormally and always knock into a wall or furniture?

  Very occasionally, the machine may have positioning deviation. Please pause the machine and put it back onto the dock charger and try again.
  

• What is the boundary strip?

  You can keep robot vacuum away from any area or item you do not want robot vacuum to clean by putting the boundary strip on the floor, and the robot vacuum will recognize the boundary strip and will not cross into the blocked-off area. You can apply adhesive tape to lay the boundary strip flat on the floor. Make sure the strip is placed FLAT on the floor.

• Why is my vacuum losing suction power?

  The environmental and system variables that could affect actual results include the condition of the motor’s carbon brushes, how enclosed the airflow path is (such as secure lid latches), any possible airflow restrictions such as stuck debris through the air path or a “loaded” filter bag – meaning the walls are full of fine dust even though the bag itself looks much less than full of debris, etc.

• How to connect to Alexa？

• How to connect to Google Home?

• How to connect to Google Assistant?

• Google Home Voice Commands

  Skill Name: ProscenicRobot
  1、Start cleaning
  Start vacuuming
  Start the vacuum
  2、Stop Cleaning
  Stop vacuuming
  Stop the vacuum
  3、Pause cleaning
  Pause the vacuum
  4、Start recharge
  Send the vacuum home
  Dock the vacuum
  Charge the vacuum
  5、Ask the robot charging or not.
  Is the vacuum charging?
  6、Ask the robot running or not.
  Is the vacuum running?
  Google home will answer：
  Sure, setting the humidity on bedroom humidifier to 20 percent.
  

• Alexa skills commands

  Customized skills
  Skill Name: ProscenicRobot
  Customized skills, the sentences spoken must be consistent with the definition.
  1. Alexa, ask smart bot to start cleaning. (The smart bot is the name we called for the machine)
  2. Alexa, ask smart bot to stop cleaning.
  3. Alexa, ask smart bot to start charging